Updated: 24 May 2018
In compliance with article 10 of Spanish Law 34/2002, of July 11, services of the Information Society and Electronic Commerce (LSSICE) and GDPR or the European Parlement Regulation (EU) 2016/679 the identifying details of the company are set out below.
Company name: Solaga Holidays S.L. (doing business as Solaga)
Registered office: Calle Comandante,1 - 4º, 29005 Malaga, Spain
Phone: (+34) 952 214 891
For what purposes do we use your personal information?
We will use the information you provide to us to:
- Provide our services to you, including displaying your reviews, and providing you with access to your profile and our Website
- Contact you regarding a reservation made.
- Pass your reservation details to the host administering your reservation
- Identify you as a registered user if you have made a reservation with us when you log in to the Website and re-visit the Website
- Improve the Website and our services
- Respond to your questions and provide related customer service
- Pass on a message to a property owner regarding an apartment you had reviewed via the Website
- Contact on your behalf any third-party service such as airport transportation providers to arrange requested services
- Invite you to book with Solaga again in the future
- Send you our newsletters or special offers
- Engage in various internal business purposes, i.e. data analysis, audits, fraud monitoring and prevention, developing new products and services, improving or modifying the Website, or our services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities
- Comply with legal requirements and legal process, requests from public and governmental authorities, relevant industry standards and our internal policies
- Enforce our Terms & Conditions
- Protect our operations or those of any of our service providers
- Protect our rights, privacy, safety or property and/or that of our affiliates, you or others
- Allow us to pursue available remedies or limit any damages that we sustain
All reservations are made using a reservation system (VRMS) provided by Avantio; INTERNET TOURISM SOLUTIONS S.L. with tax ID CIF B97090138 and physical address of C/ SAFOR 5 - PLANTA 1 46015, VALENCIA, Spain. As all bookings are secured through this software system, your personal data provided to Solaga at the time of booking is stored on their servers.
Card payments made are processed through the processing service offered by Stripe Payments Europe, Ltd., a company incorporated in Ireland and with offices at 1 Grand Canal Street Lower, Grand Canal Dock, Dublin. If you have made a payment by card for your reservation, to exercise your rights, the Data Protection Officer may be contacted via email@example.com.
In the event that you are currently subscribed to receive our newsletter or offers, certain personal data may be transferred to our partner, The Rocket Science Group, LLC 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA, who is operating MailChimp, the service we use to manage the sending of our client communications. While they don’t have access to your data, it is nonetheless hosted on their platform and as a matter of transparency, we disclose this information.
If at any time we also use the information in other ways, we provide specific notice at the time of collection and advance option to opt-in specifically for these purposes.
Identification Data: In compliance with reporting obligations contained in Article 10 of Law 34/2002, of July 11, Services Information Society and Electronic Commerce, the following data are reflected: The company that owns www.solga.co.uk is Solaga Holidays S.L. (hereinafter “the Company”), established for this purpose in Calle Comandante 1-4º, 29005 Malaga, Spain with fiscal identification number B93035699 registered in the Commerce Register of Malaga, Spain. Contact email: firstname.lastname@example.org
Users: The access and/or use of this company’s website attributes the condition of USER, who accepts, from such access and/or use, the General Conditions of Use listed here. The above conditions will be applicable regardless of the General Conditions which in their case can be enforceable.
Use of the website: www.solaga.co.uk provides access to multiple information, services, programs or data (hereinafter “content”) on the Internet belonging to the company or its licensors to which the user can access. The user assumes responsibility for the use of the website. This responsibility extends to the record necessary to access certain services or content. The record the USER will be responsible for providing true and lawful information. As a result of this registration, the USER can provide a password to be responsible, pledging to make diligent and confidential use of it. The USER agrees to make appropriate use of content and services (such as chat services, discussion forums or newsgroups) that the company offers through its website and with declarative but not limited character, refraining to use them for (I) illicit activities, illegal or contrary to good faith and public order; (II) disseminate content or propaganda of a racist, xenophobic, pornographic, illegal, apology of terrorism or against human rights; (III) cause damage to physical and logical systems of the company, its suppliers or third parties, introducing or spreading computer viruses or any other hardware or software capable of causing the aforementioned damage; (IV) attempting to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. The company reserves the right to remove any comments and contributions that violate the respect for human dignity, which are discriminatory, xenophobic, racist, pornographic, which go against youth or childhood, order or public safety or that, in his opinion, are not suitable for publication. In any case, the company is not responsible for the opinions expressed by users through forums, chats, or other tools of participation.
The Company complies with the guidelines of the Organic Law 15/1999 13 December on the Protection of Personal Data, Royal Decree 1720/2007 21 December approving the Regulations implementing the approved Organic law and other regulations at all times, and seeks to ensure proper use and handling of personal user data. To do this, along with every form of gathering personal data in those services you may request to the company we will inform the user of the existence and acceptance of the conditions of the processing of their data in each case, informing the responsibility of the created file, the address of the possibility to exercise their rights of access, rectification, cancellation or opposition, the purpose of processing and data communications to third parties where appropriate. The company also reports that fulfills the Law 34/2002 of July 11, Services Information Society and Electronic Commerce and asked to consent to the processing of their commercial email at all times.
Intellectual and Industrial Property
The company itself or as an assignee, owns all intellectual and industrial property their website as well as the elements contained therein (not limited to, images, sound, audio, video, software or texts, trademarks or logos, color combinations, structure and design, selecting materials, computer programs necessary for its operation, access and use, etc.), owned by the company or its licensors. All rights reserved. Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Copyright Act are expressly prohibited reproduction, distribution and public communication, including any means making available all or part of the contents of this website for commercial purposes, in any form or by any technical means, without the authorization of the company. The USER agrees to respect the rights of Intellectual Property owned by the company. You can view the website elements and even print, copy and store them on the hard drive of your computer or any other hardware provided is solely and exclusively, support for personal and private use. The USER shall not remove, alter, or manipulate any protection device or security system that was installed on the pages of the company.
Exclusion of Warranties and Liability
The Company is not liable under any circumstances for damages of any kind which may cause but not limited to errors or omissions in the content, lack of availability of the website or transmission of virus or malware programs in the content, despite having taken all necessary technological measures to prevent it.
The Company reserves the right without prior notice to make any changes in its website we consider appropriate. We may change, delete or add content and services provided through the same as the way in which they are presented or located on the website.
In the case that in the company links or hyperlinks to other Internet sites, the company does not exercise any control over such sites and content. In no case shall the company be liable for the contents of any link belonging to another website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity or constitutionality of any material or information contained in any such hyperlinks or other Internet sites. Also the inclusion of these external links does not imply any association, merger or partnership with the entities connected.
The Company will pursue the breach of these conditions and any improper use of its website, exercising all civil and criminal actions by law.
Modification of these terms and duration
The Company may change at any time the conditions specified here, duly publicized herein. The validity of these conditions shall be according their exposure and are valid until they are modified by other duly published.
Users Personal Data Protection
In accordance with Law 15/1999 on the Protection of Personal Data, the Customer is informed of the inclusion of their data to a file, which is responsible Solaga Holidays S.L (hereinafter the Company), whose purpose is to manage the property of the client. It will be used as well and provided that the customer have noted, to report related services, offers and marketing campaigns. The user services on-line booking is voluntarily providing personal data (henceforth, Personal Data) whose sole purpose is to complement the reservation. The data card or performed in a payment gateway that belongs to the bank with which it has subscribed to this service company or is done in a safe setting, in which case the Company will not know such data. The client can exercise the rights of access, opposition, rectification and deletion of data by writing to the Company, C/Comandante 1-4, 29005 Malaga, Spain. The Company guarantees that they have taken appropriate security measures in its facilities, systems and files. Also, guarantees the confidentiality of personal data, but reveal to the competent authorities Personal Data and other information in its possession or accessible through its systems and if it is required under the laws and regulations applicable the case. System users of online booking guarantee and respond, in any case, the truthfulness, accuracy, validity and authenticity of the personal data, and commit themselves to keep them updated.
Applicable Law and Jurisdiction
These terms and / or general terms and conditions are governed by the Spanish law. Solaga Holidays S.L. and users to resolve any dispute that may arise with respect to their validity, execution, performance or termination, in whole or in part, are submitted, expressly waiving their own jurisdiction or any other that, where appropriate, could apply, to the jurisdiction of the Courts of the city of Malaga. This contract constitutes the full and complete agreement between Solaga Holidays S.L and the user, and supersedes all prior agreements, commitments, representations or agreements, either written or oral, that may have previously existed between them.